FAQHeaderImage

GENERAL QUESTIONS

  • Q: What is ‘New World Coders’?
    A: New World Coders is a game & software development company. Learn more about us by visiting our ‘About’ page!
  • Q: How can I contact New World Coders?
    A: Please visit our contact page for all the ways to contacting us.

ACCOUNT QUESTIONS

  • Q: How can I change my account profile picture?
    A: Our website uses Gravatar. Gravatar is a global avatar system.
    In order to change your picture or assign an existing one please link your Gravatar account with the email address you used to sign up on our website.
  • Q: How can I change my account username?
    A: Currently it is not possible to change your account username. If you need your email or password reset see the below questions.
  • Q: How can I change my account password?
    A: To change your account password please go to the ‘Edit My Account’ page.
  • Q: How can I reset my account password?
    A:
    If you have lost or forgotten your password and would like to reset it please do so by going to the ‘Reset Password’ page.

SALES QUESTIONS

  • Q: Does New World Coders offer refunds?
    A: New World Coders does not offer refunds for digitally downloaded products (Example: Games, software, etc.).
    All physical (non-digital) products we sell or sold come with their own return and refund policy.

.